Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Domestic Shipping (United States) We offer several shipping options at checkout. Shipping rates and estimated delivery times are calculated based on your location and selected shipping method and will be displayed at checkout.

International Shipping We ship to select international destinations. International shipping rates and delivery estimates are calculated at checkout based on your location. Please note that delivery times may vary depending on your country and local customs processing.

Customs, Duties, and Taxes Pawsitive Finds is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Shipping Confirmation & Order Tracking Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your contact email] within 7 days of the expected delivery date so we can work with the carrier to resolve the issue.

Contact Us For any shipping-related questions, please reach out to us at support@pawsitivefinds.org